Contact Us

Contact Us | Truekoo

This website is operated and managed by HONGKONG KATE LIMITED, and Truekoo is the independently operated home design brand under the company. We are dedicated to infusing everyday life with the beauty of objects through a contemporary aesthetic lens, and to providing home products that combine artistic value with practical functionality for everyone who appreciates quality living.

Whether you are looking to add a touch of elegance to your living space with a Truekoo vase, or searching for a thoughtful gift idea, we are here to offer our support and assistance. Every inquiry you make and every suggestion you share serves as a vital driving force behind our ongoing efforts to refine our designs and services. We truly value every interaction with our users, as it not only helps us better understand your needs but also enables us to continually improve our product development and quality control.

If you have any questions about product information, materials and craftsmanship, size details, or care instructions on our website, please do not hesitate to reach out to us. We also greatly appreciate hearing your genuine feedback on the Truekoo brand and products—whether praise or constructive suggestions—as they will become invaluable references on our journey forward.

Furthermore, if you have collaboration inquiries, including but not limited to design studio partnerships, boutique store procurement, media review collaborations, or custom project discussions, please contact us via the email address below. We have designated staff to handle such matters and will respond with thorough and timely attention after receiving your message. We believe that every sincere conversation marks the starting point of a long-term relationship built on trust.

As we place great importance on every user's communication experience, all emails are handled manually to ensure that each message receives a detailed, complete, and warm response. When sending us an email, please provide as much detail as possible regarding your needs or questions, which will help us assist you more efficiently and accurately.

We look forward to establishing genuine and lasting connections with you, and we hope that through every thoughtful interaction, Truekoo will become a trusted companion in your life.

Brand name: Truekoo
Website: www.truekoo.com
Email: customer@truekoo.com
Company Name: HONGKONG KATE LIMITED
Company Address: UNIT E01 10/F WONG KING1 INDUSTRIAL BUILDING NO 2-4 TAI YAU STREET SAN PO KONG KL